77win's Privacy Policy
Your Data, Our Responsibility

77win is an internationally recognized online gaming platform serving millions of members across Bangladesh and around the world, offering Live Casino, Sports Betting, slots, and a wide range of entertainment. Your trust and confidence are our greatest asset.

This Privacy Policy ("Policy") describes how 77win collects your personal information, where and for how long it is stored, the purposes for which it is used, and the circumstances under which it may be shared with third parties. This Policy applies to the 77win website, mobile app, and all related services.

By creating an account or using the 77win platform, you are considered to have read and accepted this Privacy Policy. If you disagree with any part of this policy, please contact our support team or discontinue use of the platform.

When you create an account or use the 77win platform, we collect various types of information. This information is used to improve service quality, ensure security, and meet legal obligations.

• We collect only the information that is necessary — nothing more.
• We do not collect sensitive information such as religion, political opinions, or health data.
• Data received through third parties (such as payment gateways) is also covered under this policy.

77win uses collected information only for specific, legitimate purposes. We never sell your data or use it for unrelated purposes without your consent.

77win does not generally share your personal information with third parties. In certain situations, however, sharing limited data may be necessary.

• Payment Provider: Necessary information is shared with payment partners such as bKash, Nagad, Rocket, and banks to process transactions.
• Technology Service Provider: Server hosting, cybersecurity, and analytics providers receive only the data necessary to deliver their services.
• Legal Authorities: Providing information in response to a court order or a lawful request from a regulatory authority is a legal obligation.
• Game Provider: Third-party game providers may receive limited data necessary to operate their games.

77win uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: These are essential for login sessions and security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used for your language preference, theme settings, and personalized experience.
• Analytics Cookies: This is used to understand which parts of the platform are most frequently visited, helping us improve our services.
• Security Cookies: Used to prevent CSRF attacks and fraud.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain site features.

77win uses industry-leading technology and processes to keep your information secure. Our security infrastructure is regularly updated and tested.

• Stored data is secured with AES-256 encryption.
• Passwords are never stored in plain text — only encrypted hashes are retained.
• Enabling two-factor authentication (2FA) adds an extra layer of security to your account.
• Firewalls and intrusion detection systems are active to prevent unauthorized server access.
• Our security team monitors systems 24/7 and responds immediately to any threats.
• Regular third-party penetration tests are conducted to identify and address vulnerabilities.

77win believes you should have full control over your own data. In compliance with GDPR and international data protection standards, we guarantee the following rights:

To exercise any of these rights, please contact our support team. We will respond as soon as possible, within 30 days at the latest.

77win does not retain any information longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.

Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
• Parents or guardians can report suspicious accounts to our support team.

77win may update this Privacy Policy from time to time. Members will be notified of any significant changes via email or platform notification before they take effect.

• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• The date of the latest update will always be displayed at the top of the page.
• Copies of previous versions are available from the support team upon request.

If you have any questions or concerns about this Privacy Policy, please reach out to our dedicated Data Protection Team.

If your concern is not resolved with us, you have the right to lodge a complaint with the relevant data protection authority in your country.